Shipping

Shipping Policy – KwiAwi

At KwiAwi, we aim to deliver your orders quickly and safely. Please read our shipping details below:

📦 Order Processing

  • All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

  • Once your order is shipped, you’ll receive a confirmation email with tracking details.

🌍 Shipping Times

Estimated delivery times vary by location:

  • USA: 7–15 business days

  • International: 10–20 business days
    (Delivery times may be slightly longer during peak seasons or due to customs delays.)

💲 Shipping Costs

  • We offer free or low-cost shipping on most items.

  • Any shipping fees (if applicable) will be shown at checkout before you complete your order.

📦 Tracking Your Order

  • You’ll receive a tracking number once your package is on its way.

  • Please allow up to 48 hours for tracking updates to appear.

❗ Delays

While we always aim for on-time delivery, unforeseen issues such as customs, weather, or carrier delays may occasionally occur. We appreciate your patience and understanding.

🔄 Lost or Missing Orders

If your order hasn’t arrived within 30 days of shipment, please contact us at Contact@kwiawi.com for a full refund or replacement.